Dec 9 2009
As it marks its third anniversary of offering FiOS TV across the state, Verizon has expanded its revolutionary TV service to three more municipalities, bringing to 348 the number of municipalities that have the service. Verizon is now the largest TV provider in New Jersey, exceeding Comcast and Cablevision, in terms of total locations served.
The three additional municipalities where Verizon is offering its award-winning FiOS TV service are: New Brunswick, in Middlesex County; Hamilton Township, in Atlantic County; and Middle Township, in Cape May County.
"Customers in New Jersey have enthusiastically embraced FiOS, which offers a suite of services that old-fashioned cable companies just can't match," said Mary Yarbrough, vice president of marketing and sales operations for Verizon's Mid-Atlantic region. "With choice finally available to them, consumers here have embraced FiOS, which has the most HD channels and the fastest, two-way broadband connection speeds available in the state."
Verizon launched FiOS TV in New Jersey in December 2006. It's now available to more than 1.9 million homes and businesses in 19 counties. In addition, as required in the initial systemwide video franchise legislation, Verizon has started offering its FiOS service to the 60 municipalities with the densest populations and every county seat in the company's service territory in the state.
"Three years ago, we promised to bring our FiOS network to virtually every city in our service area in New Jersey, and today we're thrilled to announce we've done that and more," said Dennis Bone, president of Verizon New Jersey.
"The cable industry fought hard to keep choice and competition from our New Jersey customers. Despite their efforts, hundreds of thousands of our customers have gladly welcomed FiOS into their homes and have said goodnight to their disco-era cable TV company," Bone said.
In addition to its meeting its build-out commitments, Verizon has also made public education and government programming available to more than 200 municipalities and has made FiOS TV available to more than 150,000 multiple-dwelling units in New Jersey.
Where FiOS services are available, Verizon offers a number of cost-saving promotions to help customers get the most for their money. All new customers who sign up for a FiOS triple-play bundle by Jan. 16 will receive a $150 Visa prepaid card. The promotion also provides new FiOS customers with $10 a month off for the first year of certain FiOS triple-play bundles. When customers choose FiOS TV as part of their bundles during the promotion, they will receive a Verizon Home Media Digital Video Recorder (DVR) at no additional charge for three months (a $60 value).
"With the holiday season upon us, consumers can take advantage of some very compelling, value-packed offers," said Yarbrough. "There's never been a better time to make the move from cable to FiOS."
FiOS Internet and FiOS TV both topped this year's J.D. Power customer satisfaction surveys for the East region. In 2009, for the fourth consecutive year, FiOS Internet won a Readers Choice Award from PCMag.com, ranking No. 1 in speed, overall customer satisfaction and reliability in the current survey.
FiOS TV Service Highlights
FiOS TV service highlights include:
- More than 600 all-digital channels in New Jersey grouped by genres such as entertainment, sports, news, marketplace, music, movies and family, making it easy for audiences to search for and find their favorite programming.
- Up to 138 HD channels available in New Jersey, with extraordinary clarity and theater-quality sound.
- An industry-leading library of more than 18,000 video-on-demand (VOD) titles each month, 70 percent of which are free. In addition, the VOD library includes more than 2,400 HD titles per month.
- An innovative interactive media guide (IMG) that provides next-generation, personalized interactive services, along with content from TV listings, VOD catalogs and the DVR, as well as personal music, videos and photos from a home network. Among the features of the IMG are:
- Multi-Room DVR - Use one DVR to record HD and SD programs on up to six other TV sets throughout the home. This includes the ability to watch three separately recorded shows on three TV sets at the same time, plus pause recorded programming in one room and continue watching in another.
- Media Manager - This feature lets FiOS DVR customers access personal photos, videos, music and slide shows from their home computers and play them on their TVs. Customers who subscribe to Media Manager also can search for and enjoy online videos from blip.tv, Dailymotion and Veoh on their TV screens.
- Remote DVR management - Subscribers can remotely control their DVRs online, and via any cell phone with a data plan. Customers can use the service to remotely review, change or add recording requests; delete recorded programs; browse and search TV and VOD listings; set parental controls; and more.
- Widgets - Customers have one-touch, on-demand access to personalized information such as local traffic reports, daily local and national news headlines, fantasy sports, daily national sports headlines, and daily horoscopes, as well as interactive social TV applications from Twitter and Facebook, all while still enjoying their TV programming. Additional widgets inlude:
- ESPN Fantasy Football - FiOS TV customers who are registered users of ESPN Fantasy Football will have instant on-screen access to personalized NFL statistics, including rosters, box scores, scoring leaders and player information.
- Pro Football Widget - One-stop access to NFL stats and the NFL RedZone channel, giving customers who subscribe to the channel the ability to set on-screen alerts for whenever a team is moving inside its opponent's 20-yard line.
- KODAK Widget - This widget gives registered KODAK Gallery users instant on-screen access to photos and slideshows that they have stored on Kodak's online digital photo service.
- Weatherbug Widget - Provides instant access to real-time, personalized weather information and forecasts. Users can customize weather reports by any ZIP code, pull up hourly or seven-day forecasts and view radar weather imagery to see how local conditions are developing.
- Free casual games - With the remote control and an HD set-top box, customers can access chess, solitaire, sudoku, Chinese checkers, reversi and wordplay.
- What's Hot on FiOS TV - Features information on the most-popular programs currently being broadcast in the region and the most popular VOD titles.
- Dual Pause and Play - Allows customers to pause live programming, change channels, and then return to the paused program and pick up where they left off.
- Channel sorting options - Customers can create two separate lists of favorite channels for family members. Customers also can filter channels in the guide by genre, for instances where a customer may only want to see HD content, international channels or kids programming, among others.
Programming choices for Hispanic, African-American, Asian, Russian and other multicultural audiences are available, making FiOS TV an outlet for emerging and independent networks to showcase their diverse programming.
The value of FiOS TV extends to installation and customer support. Specially trained Verizon technicians will install the service for up to three existing TV outlets and acquaint subscribers with FiOS TV features and services. Verizon provides 24 x 7 technical assistance by phone from its Fiber Solutions Centers.
All customers who subscribe to FiOS Internet service with downstream connections of up to 20 Mbps or higher get free access to thousands of Wi-Fi connections across the U.S. Free Verizon Wi-Fi hot-spot locations include hotels, airports, restaurants, coffee shops, retailers, convention centers and public locations.